delivery & returns

SHIPPING AND DELIVERY

malaysia shipping . 

All orders will be packed and dispatched within 2 – 3 working days. Delivery typically takes 3 –5 working days to reach the address specified in your order. Working days does not include Saturday, Sundays and Public Holidays.

West Malaysia
Flat rate RM6 for all orders below RM80
Free shipping for all orders above RM80

East Malaysia
Flat rate RM16 for all orders below RM150
Free shipping for all orders above RM150

* The above shipping rates applied for christmas sale (5-25 Dec 2021)

You may track your shipment via provided tracking ID on the Tracking MY website or the stated courier services that was sent via email.

 

international shipping . 

Yes, we do offer international shipping but do bear in mind that the shipping cost will be charged based on the weight of the parcel. Delivery time for international shipping varies from 3 –4 weeks, depending on your location as well as time of year. Should there be any duty or tax charges incur, payment will be done by the receiver.

For more information on international shipping, please feel free to contact us!

 

exchange rate . 

All our items are listed in Malaysia Ringgit and we charge your account in Malaysia Ringgit. The bank that issued your credit card will determine the exchange rate. 

 

loss in transit .  

Unfortunately, we will not be held responsible for any loss or damaged parcels during delivery. In the event you encounter such cases, please contact us and we will do our best to assist you.

 

shipping information . 

Please verify the shipping address and contact information before confirmation. If a parcel is returned to us due to an errant address, additional shipping fees will apply.